Marlene Sator, PhD (University of Vienna), is a linguist with a special focus on conversation and discourse analysis in the field of healthcare communication, professional communication trainer and psychotherapist in training under supervision. She was a research fellow at the Center for Interdisciplinary Research, Bielefeld University (Germany) and worked in research projects at the University of Vienna in cooperation with Vienna General Hospital. She was a researcher at Heidelberg University Hospital (Germany), where she was involved in curriculum development and faculty development as well as teaching and research in the field of healthcare communication. At Heidelberg University, she coordinated the development of a national, longitudinal communication skills curriculum for undergraduate medical education. Since 2014, Marlene Sator has been working at the Austrian Public Health Institute, Department of Health and Society (Gesundheit Österreich GmbH) with a focus on healthcare communication, health literacy and mental health. She was responsible for developing a national policy for improving healthcare communication in Austria, which was adopted by the supreme decision-making body in July 2016. She currently is involved in preparing the implementation of this policy. Marlene Sator has received several grants and awards for her work in healthcare communication.