Communication models

tEACH has begun collecting descriptions and materials that summarize broad models used to identify skills and structure of effective clinical communication. These resources can help serve as frameworks for organizing what communication skills are emphasized in teaching and assessment of health professional learners at all levels.

Currently available resources include:

  • Summary of Communication Models: This document provides a summary of existing models of clinical communication between a patient and a practitioner developed over the last 40 years.
  • Calgary-Cambridge Guides to the Medical Interview: A variety of documents describing the Calgary-Cambridge Guide to the Medical Interview which is used in the majority of medical schools in the UK and many educational institutions throughout the world. The guides define the content of a communication skills curriculum by delineating and structuring the skills that have been shown by research and theory to aid doctor-patient communication.
  • The Four Habits Approach to Effective Clinical Communication: A variety of documents describing the Four Habits Model, which is the centrepiece of an approach taken by one large healthcare organization in the USA, Kaiser Permanente, to enhance the clinical communication and relationship skills of their clinicians. The Model has served as the foundation for a diverse array of communication programmes for health professional learners at all levels in a variety of US and European institutions.

These collected resources on Communication Models are just a beginning and we are grateful for those teachers who have provided the initial material. We welcome submissions of materials describing other communication models, using our resource submission process.