Level of Learner: Undergraduate, Postgraduate
Type of Tool: Facilitator guide
Assessment Topic(s): Observer
What to Teach / Assess Topic(s): Gathering information, Giving information, Relationship building
Instrument for the observation of provider-patient encounters including three sections: section 1: communication skills for phases of the encounter; section 2: general communication skills; section 3: medical aspects; 17 items using a 7-point scale
Reference: Van Thiel J, et al. Reliability and feasibility of measuring medical interviewing skills: the revised Maastricht history-taking and advice checklist. Med Educ 1991; 25(3):224-9.
Ram P et al. Assessment of general practitioners by video observation of communicative and medical perfomance in daily practice: issues of validity, reliability and feasibility. Med Educ. 1999; 33:447-454.
Author(s) and Affiliation(s): van Thiel J Kraan HF Van Der Vleuten CP